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Announcement from Windriver TOOL

Dear Valued Clients,

We’re excited to announce an important update to how we provide services at Windriver TOOL. Starting on October 1, 2025, we will transition from custom pricing plans to two fixed service plans, designed to streamline your experience and provide more clarity to our pricing structure.

What’s New?

Instead of customized quotes, you’ll be able to choose from the following plans:

One Time Virtual Assistance — $119

Ideal for quick, on-demand assistance. It features:

  • Software / Application Setup or Installation Service
  • Browsing Support & Website Verification
  • System Clean-Up & Tune-up
  • Removal of Junk files & Temp files
  • New Device setup - One time service
  • System Disk Space Optimization
  • Drive Defragmentation
  • Printer Fixes
  • Advanced Virus & Malware Removal
  • Email System & Optimization
  • Printer Troubleshooting

Personal Virtual Assistance — $279

Our most comprehensive plan for personalized ongoing assistance. It features:

  • Software / Application Setup or Installation Service
  • Browsing Protection and Support
  • Vulnerability Check (Monthly)
  • All Peripheral Devices Setup / Installation
  • Regular OS / Application Update
  • Email Setup & Backup on Local Device
  • Remote Troubleshooting Support
  • Incidental Support for Queries
  • Virus & Malware Removal
  • Device Sync & Updates
  • Removal of Junk files & Temp files
  • Drive Defragmentation
  • System Disk Space Optimization
  • Free Monthly Service Session
  • Printer Troubleshooting

Why the Change?

This shift is designed to:

  • Increase pricing transparency
  • Make service selection easier
  • Eliminate surprises and hidden fees
  • Maintain the high-quality support you expect

For Existing Clients

If you’re currently on a custom plan, you’ll continue under the existing terms until your agreement ends. After that, you can choose the plan that best suits your needs.

Need Help Choosing a Plan?

We’re here to help! Feel free to reach out to us by phone at +1-724-577-1376 or email at billing@windrivertool.com with any questions.

Thank you for your continuous trust and support in Windriver TOOL. We look forward to helping you with these new, streamlined service options.

Sincerely,
The Windriver TOOL Team

windrivertool.com
+1-724-577-1376
billing@windrivertool.com